Service · Lifecycle Management

The cable. The install. The asset for life.

Every network asset moves through a lifecycle — sale, deployment, aging, extension, retirement. Altnet Fiber stays with it at every stage, tracked start to finish in Epicenter, the free lifecycle tool that powers our service delivery behind the scenes.

5 Stages
Years 1 through 9+
Free
Epicenter Tracking
1 Partner
Start to Retirement
The Lifecycle Journey

Five stages. One accountable partner.

Every asset ages differently, but the questions are the same: is it protected, is it supported, and when is it time to retire it. Here's where Altnet Fiber shows up at each stage.

Years 1–3
Initial Sale & Deployment

New hardware and accessories, deployed right — rack-and-stack, testing, upgrades, and device protection from day one.

Years 3–5
AOM & Warranty Begins

When OEM support starts to lapse, AOM (Alternative-to-OEM Maintenance) and warranty coverage keep the asset current — plus upgrades and data center accessories as needs grow.

Years 5–7
AOM & Break-Fix Support

As hardware ages, AOM and break-fix support keep aging and end-of-life equipment running — no forced early refresh.

Years 7–9
Extension-of-Life Support

Legacy assets still running critical systems get AOM extension-of-life coverage — buying time before a transition is really necessary.

Years 9+
ITAD & Refresh

Certified IT Asset Disposition and data destruction close the loop — then the cycle starts again with the next refresh.

The Tool Behind It

Epicenter tracks the asset. We do the work.

Epicenter isn't something we sell you — it's free, and it's how Altnet Fiber powers service delivery behind the scenes: asset tracking by serial number, contract and warranty expiration alerts, and the record that shows exactly where your equipment sits in its lifecycle.

Think of it the same way you'd think about optics or accessories — it shows up when it's useful, not before. You don't need a login for it to work for you: your reseller or your Altnet Fiber account team runs it in the background so nothing about your asset's lifecycle catches you by surprise.

See Epicenter →
Why It Works

Modeled on the Army's own standard.

Altnet Fiber's founder, Scott Lopez, served as an M1 Abrams tank crew member, where every piece of equipment — sidearm to tank — went through regular Preventive Maintenance, Checks, and Services (PMCS). AOM support applies that same discipline to your network.

01 · Preventive Maintenance
Stay ahead of it

Constant reporting keeps our team proactive on your network, not reactive to it.

02 · Checks
Catch it early

Remote monitoring flags anomalies, misconfigurations, and security threats before they become downtime.

03 · Services
Fix it fast

Field engineers and hardware get deployed to your site — often before you know there's a problem.

No need to invest in new IT equipment before you actually have to.
Warranties can be extended regardless of equipment age.
We meet or exceed maintenance service standards.

Where's your equipment in its lifecycle?

Request Smart Hands Quote → Explore AOM Support →